Bantu Wonders encourages its valuable clientele to systematically take a minute of their time and record an unboxing video (raw and unedited footage) upon reception of their ordered goods, as this will serve as evidence for any return/refund request linked to delivery damages. This will ensure and facilitate the investigations that may lead to instant returns of defective orders, refunds or complimentary discounts and offers.
1. Official Bantu Wonders Items
- Non Perishable Goods: Bantu Wonders holds buyers payment in escrow for three (3) to seven (7) days upon delivery completion. Sale is finalized once order receipt has been acknowledged by the buyer within the given time frame.
- Perishable Goods: Bantu Wonders holds buyers payment for one (1) hour to two (2) hours upon delivery completion. Sale is finalized once order receipt has been acknowledged by the buyer within the given time frame.
2. Non Bantu Wonders Items
- As-is Sales: Items are not subject to warranty coverage policy.
- Transferred Warranties: Original and official manufacturer warranty is passed on from seller to buyer for brand-new and second-hand goods.