- Purchase Protection: Covers eligible shipped orders in case the items arrived damaged, different from advertised description, or never got delivered.
- Claim Process: Buyers must first and foremost contact the seller, then coordinate with Bantu Wonders for further investigations through a process that takes two (2) to three (3) business days.
- Seller Rules: Sellers are required to respond to returns & refunds inquiries within a maximum of two (2) business days.
